Kate Dawkins.
Head of Operations, MoneyPlus.
Kate Dawkins.
Head of Operations
Kate brings over 16 years of experience in financial services, specialising in debt solutions, customer vulnerability, and operational delivery. She began her career in 2009 in a data capture role, supporting customers before they spoke with a debt advisor. Since then, she has progressed through a range of roles – from Debt Advisor to Team Leader and Operations Manager – and now leads the MoneyPlus operations function.
With deep frontline insight and a strong track record in process improvement, Kate is focused on creating smoother customer journeys and better outcomes. Her approach combines strategic leadership with hands-on understanding of the day-to-day challenges customers face. She’s committed to making financial support accessible, compassionate, and effective, so more people can get back on track with confidence.
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