What we do.
We’re one of the UK’s largest commercial debt advice companies offering a range of
debt management services tailored to individual needs.
Our aim is to help people make wise financial decisions that support their long term financial goals, to do that there is likely work to be done today, in controlling debt before it spirals. We know we can help resolve the debt problems your customers and employees may be facing.
We provide the financial tools needed to overcome debt. That could be by creating a debt management plan (DMP), an IVA, a debt relief order or, for those who live in Scotland, a debt arrangement scheme, or providing tips and support for healthy financial habits.
MoneyPlus Advice is part of the MoneyPlus Group of companies, and we’ve been helping customers live better for more than 20 years. We currently support tens of thousands of customers every month by saving them money on credit cards, overdrafts, unsecured loans, telecoms and legal matters too. Find out more at moneyplusgroup.com.
What we know.
Expert help.
We know that someone in financial difficulty is much more likely to resolve those issues with expert help.
MoneyPlus Legal.
We know where customers can save money and increase their disposable income like generating funds via reclaiming PPI with MoneyPlus Legal.
Guaranteed affordability.
We know that our customers pay. We consistently achieve in excess of a 94% paying percentage each month. Because we tailor our plans to suit each customer, we can guarantee affordability.
Quick and effective.
We know that communication is key when seeking support with financial matters, that’s why we answer 100% of inbound calls within 10 seconds every day, ensuring our customer’s queries are answered quickly and effectively.
Why partner with
MoneyPlus Advice?
Because we’re ground-breaking.
We don’t think like normal debt advice companies. We put our customers first and flex our processes to fit with their needs.
We don’t care where people have been, only where they’re going. Our customers have struggled with unemployment, divorce, drug and alcohol dependency, and even homelessness. Whatever has led to financial difficulties, we can help.
- Our Specialist Care Team provides additional support to customers who are in need of more bespoke care, and negotiates debt write-offs for the most vulnerable.
- We’re determined to improve financial health & wellbeing for everyone, so we’re always looking for more ways to add value to people’s lives.
Because we work smart.
We work confidently and comfortably within FCA regulations because we were one of the first commercial companies to be approved.
- We’re also the only company that’s regulated by the FCA, Ofgem, IPA, and SRA, meaning our standards soar above other debt advice providers.
- Plus, we know that a fee-charging debt solution isn’t for everyone, that’s why we’re happy to recommend the free sector.
Because our customer service is second to none.
Rated 4.8 out of 5 on reviews.co.uk with a 10 second call answer rate.
- Online account management for a paper-free life.
- Manchester-based call centre where emails are responded to in less than 24 working hours.
- count managers, as standard. We know that the start of a debt solution can be the hardest, so we’re on hand at every step.
- Over 20 years’ experience in supporting customers.
- Online account management for a paper-free life.
- Over 40 cross-skilled group Advisors to offer additional support when incoming customer calls are higher than normal.
Because we know how to help.
Whether that’s by providing guides to identifying people who may need help or building debt test forms that can be embedded on your page. There are so many ways we can help.
- Step-by-step guides for referring customers and colleagues.
- Signposting guides for sharing ways to get help and support for API integration with our CMS for direct upload.
- Co-branded educational collateral aimed at improving the lives of the people who use your services.
- Expert guest speakers offering invaluable advice and Q&A sessions.
- Access to e-learning on debt awareness to up-skill your teams.
Because we’re technology first.
With an in-house development team, we’ve built an impressive Advice Online journey to give budget advice, show all available debt solutions, and give the right information to make an informed choice, with lots of tips and support along the way.
- We’ve created the first ever cashback rewards platform that lets customers save money without changing their spending habits.
- Our in-house, custom-made customer management system holds our customer data safely and securely, and we seamlessly API into other platforms to enhance the customer journey.
- We’ll be on hand to support any integration requirements that support our partnership.
Because we’d be great together.
We know that communication is key when seeking support with financial matters, that’s why we answer 100% of inbound calls within 10 seconds every day, ensuring our customer’s queries are answered quickly and effectively.
Still unsure or want to know more?
That’s where our advisors come in, our expert debt advice team can help you find a solution that works for you. If you think a Debt Management Plan could be right for you, get in touch now.
At MoneyPlus we understand that every financial situation is different, and approach every customer with the care and individuality that they deserve.
So, get in touch today and start living better with MoneyPlus Advice.