Who are Intrum UK?

Intrum UK is a leading debt collection and credit management company with a history dating back over 100 years. It operates as part of the Intrum Group, which has offices in 24 countries and employs over 10,000 people.

Why are Intrum UK contacting me?

Intrum UK may contact you if they have purchased a debt you owe from your original creditor. This means that the responsibility for collecting the debt has been transferred to them. They reach out to work with you in setting up an affordable repayment plan based on your financial circumstances.

Is contact from Intrum UK serious?

Yes, contact from Intrum UK is serious and should not be ignored. As they are a legitimate and regulated debt collection agency, failing to respond could lead to further actions such as legal proceedings or increased debt recovery efforts.

Can a Debt Management Plan stop Intrum UK?

A Debt Management Plan (DMP) can help manage your payments to Intrum UK by consolidating your debts into a single, affordable monthly payment. While a DMP doesn’t stop Intrum UK from contacting you altogether, it can reduce the frequency of contact and prevent further legal action as long as you adhere to the agreed payment plan.

I have received a letter from Intrum UK, what does this mean?

Receiving a letter from Intrum UK indicates that they are attempting to recover a debt that you owe. The letter will usually detail the amount owed, the original creditor, and instructions on how to make a payment or arrange a repayment plan.

What rights do I have against Intrum UK?

You have several rights when dealing with Intrum UK, including the right to be treated fairly and with respect. Intrum UK is committed to ethical practices and is regulated by the Financial Conduct Authority (FCA). You also have the right to request a detailed breakdown of the debt and to dispute any incorrect information.

Intrum UK are sending debt collectors to my house, what should I do?

If Intrum UK has sent debt collectors to your home, you should remain calm and respectful. Debt collectors are not allowed to enter your home without permission, and you can ask them to leave if you feel uncomfortable. It’s advisable to communicate with Intrum UK to discuss your debt and arrange a repayment plan.

Will Intrum UK repossess my home?

Intrum UK does not typically repossess homes. However, if you have a secured debt and fail to make payments, they may take legal action which could eventually lead to repossession. It is crucial to communicate with them and explore all available options to avoid such severe measures.

What Debt Management Plans can help stop Intrum UK from contacting me further?

A DMP can help reduce contact from Intrum UK by consolidating your debts into one manageable payment. Other options include Individual Voluntary Arrangements (IVAs) or seeking advice from a debt charity such as MoneyHelper to find the best solution for your circumstances​.

What if I can’t afford to pay Intrum UK?

If you cannot afford to pay Intrum UK, it is important to contact them and explain your situation. They may be able to arrange a more manageable repayment plan based on your financial situation.

If you’d like to discuss possible debt solution options with an expert advisor, MoneyPlus can help. If you’d like to request a call back, simply fill out our contact form and one of the team will get in touch.

Website:
www.intrum.co.uk

Important: Please note that MoneyPlus are not associated with Intrum in any way. The information on this page is provided to help consumers contact their creditors. If you’re finding it difficult to make your monthly payments to Intrum you may need help managing your debt.