Who are Capquest Debt Recovery?

Capquest Debt Recovery is a debt collection agency that is part of the Intrum Group. They specialise in managing and recovering outstanding debts on behalf of various financial institutions in the UK.

Why are Capquest Debt Recovery contacting me?

Capquest may contact you if you have an outstanding debt that has been transferred to them for management and recovery. They reach out via phone, email, or letter to inform you about the debt and discuss repayment options.

Is contact from Capquest Debt Recovery serious?

Yes, contact from Capquest is serious and should not be ignored. They are a legitimate debt collection agency, and failing to respond can lead to further actions, such as additional fees, legal proceedings, or a negative impact on your credit score. It’s crucial to engage with them to resolve the matter.

Can a Debt Management Plan stop Capquest Debt Recovery?

A Debt Management Plan (DMP) can help manage your payments to Capquest by consolidating your debts into a single monthly payment that you can afford. While it does not stop contact from Capquest entirely, it can reduce the frequency of communication as long as you adhere to the agreed plan.

I have received a letter from Capquest Debt Recovery, what does this mean?

Receiving a letter from Capquest typically means they are notifying you of an outstanding debt that you owe. This letter may include details about the debt, the amount owed, and instructions on how to proceed with repayment. It’s important to read the letter carefully and contact Capquest if you have any questions or need to discuss repayment options.

What rights do I have against Capquest Debt Recovery?

As a debtor, you have several rights when dealing with Capquest. They must treat you fairly and follow the guidelines set by the Financial Conduct Authority (FCA). You have the right to request detailed information about your debt, dispute any inaccuracies, and seek financial advice. f you feel mistreated, you can file a complaint with Capquest or escalate it to the Financial Ombudsman Service.

Capquest Debt Recovery are sending debt collectors to my house, what should I do?

If Capquest sends debt collectors to your home, you should remain calm and ask for identification. You do not have to let them into your home unless they have a court order. It’s advisable to discuss your debt with them and try to arrange a repayment plan. You can also contact Capquest directly to verify the visit and discuss your options.

Will Capquest Debt Recovery repossess my home?

Capquest cannot repossess your home without a court order. Repossession is usually a last resort and can only occur after legal proceedings. If you are struggling to pay your debt, it’s important to communicate with Capquest and seek advice to explore alternative repayment options.

What Debt Management Plans can help stop Capquest Debt Recovery from contacting me further?

Various DMPs can assist in managing your debt repayments to Capquest. These plans consolidate your debts into a single monthly payment, making it easier to manage. Charities and organisations like Stepchange can help you set up a DMP and negotiate with creditors on your behalf.

What if I can’t afford to pay Capquest Debt Recovery?

If you cannot afford to pay Capquest, it’s important to contact them immediately to discuss your financial situation. They may offer flexible repayment options based on your current circumstances.

You can also contact MoneyHelper for free advice.

Alternatively, to speak with an expert debt advisor about debt solutions, you can contact MoneyPlus today.

Website www.capquestco.com

Important: Please note that MoneyPlus are not associated with Capquest Debt Recovery in any way. The information on this page is provided to help consumers contact their creditors. If you’re finding it difficult to make your monthly payments to Capquest Debt Recovery you may need help managing your debt.