Why Choose MoneyPlus Advice?
Over 25 years of expertise
With decades of experience, MoneyPlus Advice has helped thousands of people regain control of their finances and find the right debt solutions tailored to their needs.
21,820 people provided with debt advice in 2024
An impressive 98% of our reviewers recommend us, a testament to the quality of our service and our customer-centric approach.
DMP customers Jan 2024 – Dec 2024
95% have interest and charges frozen.
We offer a range of options from flexible Debt Management Plans (DMPs) to formal solutions like Individual Voluntary Arrangements (IVAs), ensuring the best fit for your unique situation.
DMP customers Jan 2024 -Dec 2024
How it works.
Our 3 step process
At MoneyPlus, we aim to make life as easy as possible. That’s why we take care of as much of the work for you as we possibly can. When you contact MoneyPlus Advice, here’s what will happen next:
STEP 1
Talk to our experts
Our specialists will chat with you about your financial situations and the debts you’re struggling with.
STEP 2
Find the right solution for you
Based on your individual situation, we’ll come up with a plan to get you out of debt. This may be through one of our managed solutions or it may not be. Our advice is based solely on what’s right for you.
STEP 3
Take the next step
If you’re using our managed solutions, we’ll reach out to your creditors and tell them you’re with MoneyPlus. If not, we’ll make sure you know who can help.
We help with different types of debt including…
Buy now, pay later
Overdrafts
Credit cards
Store cards
Payday loans
Bank loans
Buy now, pay later
Overdrafts
Credit cards
Store cards
Payday loans
Bank loans
Debt Solutions
Debt Management Plans (DMPs)
A DMP is an informal arrangement that helps you combine your debt repayments into one affordable amount, allowing you to pay creditors back one month at a time. This monthly payment will be based on your budget and is calculated by taking your monthly incomings and outgoings into account.
After the reduced monthly rate has been calculated, it will be proposed to each of your creditors and if they accept it, you can make monthly debt repayments over an extended period of time. With a DMP, you only pay what you can afford so if your circumstances change then the monthly payment amount may be altered to reflect this.
As a DMP is an informal agreement, it isn’t legally binding. This means there is no minimum period you’re tied in with it and you or your creditors are free to cancel at any time.
Combined debt repayment
A DMP combines multiple debts into one affordable payment, making it easier to and avoiding late fees from juggling multiple creditors.
Affordable payments
Your monthly payment is based on your income and expenses, ensuring you only pay what you can afford.
Potential to freeze interest
Your provider may negotiate with creditors to freeze interest and charges, helping you repay debt faster.
Less contact with creditors
Your debt advisor handles communications, reducing the number of calls and letters from creditors.
Not recorded on the Insolvency Register
Unlike IVAs or bankruptcy, a DMP isn’t publicly recorded, keeping your finances private.
No debt write-off
Unlike IVAs or bankruptcy, a DMP doesn’t write off debt. You must repay the full amount, often making it a more expensive option.
Longer repayment period
Since all debt must be repaid, a DMP can take years to complete, lasting longer than other debt solutions.
No legal protection
A DMP isn’t legally binding, so creditors can still contact you, stop the agreement or take legal action at any point.
Doesn’t cover all debts
DMPs only cover non-priority debts like credit cards, not priority debts which include things like rent, court fines and electricity bills.
Credit card accounts must be closed
Any credit card accounts included in your DMP must be closed and you may be advised to close others to avoid further debt.
The process of setting up a DMP involves various costs and so it’s normal for your DMP provider to charge you a fee to cover these. There are two main types of fees you might encounter with a DMP:
Arrangement fee
This one-time fee covers the setup of your DMP, including assessing your finances, drafting a payment plan, and negotiating with creditors. It can often be paid in instalments.
Monthly management fee
A monthly fee covers the ongoing management of your DMP, including liaising with creditors and providing continued support. This is typically a percentage of your payments but is capped at 50%.
Individual Voluntary Arrangements (IVAs)
Available to people in England, Wales and Northern Ireland, IVAs are a formal, legally binding agreement between you and your creditors that sees you repay your debts over a set time period.
An IVA is approved by the court and, as such, your creditors must stick to it. An IVA typically lasts for around five or six years. Once it ends, any remaining debt is written off.
While you are in an IVA, your creditors must stop chasing you for repayment and they are not permitted to charge interest on your debts. Any contact between you and your creditors goes through an Insolvency Practitioner (IP) or your debt management company.
During the IVA, you’re required to make agreed payments. This might be a monthly sum or a single lump sum.
Some debt may be written off
Unlike bankruptcy, an IVA allows you to write off a portion of your debt once you’ve completed the agreed repayment term. This helps reduce the overall amount you need to repay.
Protection from creditors
Once an IVA is in place, creditors cannot take legal action against you or chase you for payments, offering relief from constant calls and letters.
Personal assets are protected
IVAs do not require you to sell your home or car, though you may need to release equity from your property if you are a homeowner.
Interest is frozen
During an IVA, interest and charges on your debts are frozen, meaning your repayments directly reduce what you owe rather than just covering interest.
Ongoing support
A licensed Insolvency Practitioner (IP) will manage your IVA, offering guidance and support throughout the repayment period to help you stay on track.
Your credit score will be impacted
An IVA remains on your credit file for six years, making it harder to obtain credit, including loans, mortgages, and credit cards.
Not all debts are covered
IVAs only apply to unsecured debts like credit cards and personal loans. Secured debts, such as mortgages or car finance, must still be repaid separately.
Strict budgeting is required
You must adhere to a set budget for the duration of your IVA, which can last up to six years, requiring significant lifestyle adjustments.
Your name is made public
An IVA is recorded on the Individual Insolvency Register, which can be accessed by anyone, including employers, landlords, and lenders.
Creditors must agree
For an IVA to go ahead, at least 75% of creditors (by debt value) must approve it. If they reject it, you may need to consider alternative debt solutions.
At MoneyPlus, we never ask for upfront fees. Instead, these are covered by your monthly contributions. Before committing to an IVA, we’ll explain all fees and how they’re calculated.
There are three types of IVA fees:
Nominee’s fee
This covers setting up your IVA, including preparing your proposal and liaising with creditors. It is usually £2,100 but may be reduced by your creditors.
Supervisor’s fee
This covers ongoing IVA management, typically £2,100, although once again, your creditors may reduce it.
Disbursement costs
Miscellaneous expenses like third-party fees, insurance, legal advice, and property valuations.
Bankruptcy
Bankruptcy is a formal insolvency solution that means your outstanding debts are written off available to people living in England, Wales and Northern Ireland. The equivalent for people living in Scotland is called Sequestration. A legally binding solution, it is intended as a last resort for those who can’t repay their debts using income or assets in a reasonable period of time.
To declare bankruptcy, you will need to apply through the Insolvency Register in England and Wales, or through the High Court in Northern Ireland. Applying for bankruptcy will require an initial fee of £680. You can pay this in instalments, but you’ll need to have paid the full amount before you submit your application.
A decision on your application for bankruptcy will return within 28 days. Once declared bankrupt, all assets of high value will be sold off. These include your home, cars and all assets which will go towards paying back your outstanding debts.
Wipes away unsecured debts
Bankruptcy eliminates most unsecured debts, such as credit cards, personal loans, and payday loans, giving you a chance to start over financially.
Stops legal actions
Once declared bankrupt, creditors can no longer take legal action against you, including court orders and bailiffs.
Living allowance
After repayments, you’ll be left with enough money to cover living costs and essentials, ensuring that basic needs are met during the bankruptcy process.
Cons
Loss of possessions
Bankruptcy may lead to the repossession or sale of valuable assets, including your home or car, to help settle debts.
Initial fee
Filing for bankruptcy comes with a high upfront cost, although it may be possible to pay this off in installments.
Public record
Your bankruptcy is recorded on the Bankruptcy Insolvency Register, which is publicly accessible and may impact your ability to get credit in future.
Credit rating impact
Bankruptcy severely damages your credit score for up to six years, making it harder to obtain future credit or loans during that period.
Loss of possessions
Bankruptcy may lead to the repossession or sale of valuable assets, including your home or car, to help settle debts.
Initial fee
Filing for bankruptcy comes with a high upfront cost, although it may be possible to pay this off in installments.
Public record
Your bankruptcy is recorded on the Bankruptcy Insolvency Register, which is publicly accessible and may impact your ability to get credit in future.
Credit rating impact
Bankruptcy severely damages your credit score for up to six years, making it harder to obtain future credit or loans during that period.
To apply for bankruptcy, you’ll need to pay a £680 fee. It is a one-time cost that covers the administrative costs of processing your bankruptcy petition, including court fees and the involvement of an Official Receiver. You can pay this in instalments, but you’ll need to have paid the full amount before you submit your application.
Debt Relief Order (DRO)
A DRO is designed for those living in England, Wales, or Northern Ireland with little or no surplus income or assets they can put towards repaying their debts. DRO applicants typically don’t have their own car or property, or assets worth more than £2,000. They also have a disposable income (after household bills and other necessary payments) of no more than £75 a month.
Once you enter a DRO, all interest and charges from your creditors are frozen for a period of 12 months. When your DRO comes to an end, there will be a review of your finances. If your situation has improved, you’ll be expected to start making debt repayments again. If it hasn’t improved, your debts will be written off.
Potential to write off debts
A DRO allows you to potentially have your unsecured debts written off, offering a fresh start financially. This is a major benefit for individuals struggling with unmanageable debt.
12 months respite from debt repayments
With a DRO, you get 12 months of respite from debt repayments, giving you breathing room to reorganize your finances without the immediate pressure of meeting debt obligations.
Creditors cannot contact you
During the 12 months, creditors cannot contact you, which means no phone calls, emails, or letters.
No need to appear in court
Unlike other debt solutions, a DRO doesn’t require you to go to court, making it a simpler, less intimidating option for those looking for debt relief.
Not available if you own property
A DRO is not available if you own property, so homeowners are ineligible. This can be a significant disadvantage for people with assets they wish to protect.
Your credit rating will be affected
A DRO will negatively impact your credit rating for up to six years, making it difficult to obtain credit or loans in the future. This can hinder financial opportunities post-DRO.
Only available if you owe less than £50,000
To qualify for a DRO, your unsecured debts must be below £50,000. This restriction means that those with larger debts will need to consider alternative debt solutions.
There are no fees for DROs since the £90 was scrapped in 2024.
Customer Story.
Based on an actual review provided by a MoneyPlus Advice customer. Photo not of actual customer.
“I really cannot speak too highly of MoneyPlus, they literally saved my life.“
I had over £30k worth of debt and didn’t know what to do to clear it. Because of the amount and my fluctuating income, it was a long haul.
Throughout the process the Advisors at MoneyPlus Advice were patient, helpful and empathetic in equal measures, even when I missed a payment. They regularly reviewed my situation and never allowed me to make a payment I couldn’t afford, or without ensuring my priority debts were up to date, and contacted each creditor in the event of a change in my circumstances.
Fortunately, I was able to sell my house due to a break-up with my partner and the equity allowed me to clear the outstanding balance, which had reduce to less that £11k.
Without the team at MoneyPlus I doubt I would have got to the position of solvency in which I now find myself.
Debt Help/Advice FAQs
Yes, a debt solution can affect your credit score. Depending on the type of solution you choose, the impact can vary:
Debt Management Plans (DMPs)
While a DMP doesn’t appear on your credit report, missed payments, arrears, or defaults leading up to the plan will.
Individual Voluntary Arrangements (IVAs)
An IVA will significantly affect your credit score, as it is recorded on your credit file for six years. It shows that you’ve entered into a formal agreement to repay a portion of your debt, and can make it harder to obtain credit during this time.
Bankruptcy
Bankruptcy has a severe impact on your credit score. It can stay on your credit report for up to six years and will make it challenging to access credit during that period.
Debt Relief Orders (DROs)
Like bankruptcy, DROs have a significant negative effect on your credit score, and they remain on your file for six years.
However, while these debt solutions can harm your credit score in the short term, they can also provide relief and help you regain control over your finances, ultimately improving your credit score once the debt is settled. It’s essential to assess all options and their long-term effects before making a decision.
Before deciding which debt solution to go for, it’s worth researching your options. If you’re unsure which of our debt solutions services is right for you, don’t worry. Our team of expert debt advisors are here to help you find a solution that’s right for you.
At MoneyPlus, we appreciate that everyone’s financial situation is unique and that a ‘one-size-fits-all’ approach simply won’t cut it. We approach each of our customers with the utmost care and compassion to help you get back on track.
One of the main differences between an IVA and a DMP is the fact that an IVA is legally binding, whereas a DMP isn’t. Once you’ve entered into an IVA, your creditors can’t take legal action against you or contact you directly. All contact must be made through an Insolvency Practitioner or a debt management company.
In contrast, if you enter a DMP, your creditors can still take legal action against you if you don’t keep up with your agreed repayment terms. They can also still contact you. That said, the fact that you’ve set up a DMP indicates to creditors that you plan to repay the money you owe, therefore it can reduce the risk of them using legal force.
Debt can affect your current job, especially if your financial situation gets worse. Some professions require you to report significant debt issues or the use of debt management solutions like an Individual Voluntary Arrangement (IVA) or a Debt Management Plan (DMP).
For example, employees in regulated sectors, such as finance or legal services, may need to inform their employer or regulatory body about financial difficulties. Not disclosing this information can lead to disciplinary action, including being fired. Jobs that require high-security clearance might also conduct regular credit checks. A worsening credit report could result in losing your clearance and your job.
Furthermore, worrying about your finances can affect your job performance. Constant worry about debt can lead to decreased productivity, lower job satisfaction, and even health problems, all of which could jeopardise your position over time.
The fees for debt solutions vary depending on which one you choose. For example, a DMP includes a one-time fee known as the Arrangement Fee and a Monthly Management Fee, which is typically a percentage of your payments but is capped at 50%.
IVAs, on the other hand, include two types of fees, known as the Nominee’s Fee and Supervisor’s Fee covering the set up and management of your IVA. You may also have Disbursement Costs which include miscellaneous costs such as third party fees and insurance.
It’s helpful to gather some key information before contacting us. You should have a clear overview of your financial situation and a list of all your debts, such as credit cards, loans, and any outstanding bills. You should also include the amounts owed, interest rates and payment due dates.
It’s also important to know your monthly income and expenses, including essentials like rent or mortgage payments, utilities, and living costs. Having this information to hand will help our advisors provide you with the most accurate advice and recommend the best debt solution for your situation.
If you’re unsure of who you owe money to, there are steps you can take to identify your creditors. Start by checking your credit report, which should include a list of most of your debts and the companies you owe money to. You can get a free credit report from any credit reference agency including Experian, Equifax, and TransUnion.
Additionally, look at any past financial statements, bills, or letters you’ve received, as these may contain information about outstanding debts. If you’re still unsure, our expert debt advisors can help you track down your creditors and develop a plan to manage your debts.
A debt write-off allows you to have certain debts forgiven if you are unable to repay them. Insolvency solutions like Bankruptcy, Debt Relief Orders (DROs), and Individual Voluntary Arrangements (IVAs) are the main ways to have unsecured debts written off.
Bankruptcy can write off your debts if you can’t afford to repay them, but any assets, such as your house or car, may be sold. A DRO freezes debt for 12 months, allowing you to write off any remaining debt after that period is over. IVA is a formal agreement where you make affordable payments over five or six years, after which any remaining debts may be written off.
Up to 72% but this amount depends on how much you owe and how much your creditors agree to. You must include all of your unsecured debts, and your creditors will write off a portion of each of these.
To know if you can trust a debt advice company, it’s crucial to be cautious of potential scams. Reputable companies won’t cold call or email offering money, loans, or incentives to switch debt management plans. If a company pressures you to make quick decisions or asks for personal details, like bank account information, it’s a red flag.
It’s also important to check if the company is FCA-regulated by visiting the Financial Conduct Authority’s website and searching for their reference number. Legitimate companies will be listed, while unregulated companies should be avoided. If in doubt, report suspicious companies to the FCA or Action Fraud.
If you’re feeling anxious or stressed about your finances, the Breathing Space scheme can help provide relief. Introduced in 2021, this Government initiative offers a 60-day period of legal protection from most creditor actions, interest, and fees, giving you time to stabilise your situation or plan for long-term debt management.
There are two types of Breathing Space: a standard version available to most individuals and a Mental Health Crisis Breathing Space for those undergoing treatment for a mental health crisis, which offers extended protection.